The AI Performance Gap: Translating Investment Into Impact

As we work to embed AI into everyday workflows, one undeniable trend has emerged. Early gains are quick, but they are followed by a plateau. Even as we work to drive usage and adoption, performance outcomes have stalled. This is called the AI Performance Gap. Why is this gap emerging, and what can we do to break through the plateau? 

In this panel, Tom Griffiths (Co-founder & CEO, Hone), Dr. Markus Bernhardt, PhD (AI Strategist, Endeavor Intelligence), and Brandon Carson (CLO, Docebo) will unpack what’s causing the AI performance gap and what HR and L&D teams can do to close it.

We’ll cover:

• Why AI investments plateau and what the research says about breaking through
• Where AI tools work well and where human-led learning must take over
• How to build workflows and guardrails that help people act on AI with confidence
• One realistic change you can make in the next 30 days to drive impact

For: HR, L&D, People, and AI transformation teams ready to move from experimentation to results.