Navigate Different Intercultural Conflict Styles

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This class focuses on conflict resolution, collaboration, and addressing harm against individuals or groups with marginalized identities. Participants will examine conflict as an opportunity to understand and unite different viewpoints and values to fuel change in the workplace. They will uncover their preferred conflict style and learn how unconscious bias and in/out-group dynamics impact disagreement, especially with a lens toward their current team and organization.

Learners will recognize how power and privilege influence how people engage in conflict. Class discussion explores how to apply bridging techniques to identify desired outcomes, brainstorm solutions for successful resolution, and gain alignment.

Skills learned

Describe the role culture plays in voicing disagreement and conveying emotion
Explore the connection between power, privilege, and conflict
Discuss techniques for addressing conflict and power imbalances
Generate actions to bridge across different conflict resolution styles
  • Describe the role culture plays in voicing disagreement and conveying emotion
  • Explore the connection between power, privilege, and conflict
  • Discuss techniques for addressing conflict and power imbalances
  • Generate actions to bridge across different conflict resolution styles

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