Grab your mug and have your best 1:1 yet. Use this guide to get the most out of your next conversation.
Here’s a formula that we put together based on best practices we’ve seen across a range of organizations:
“Leading Highly Effective 1:1s” is part of Hone’s Core Manager Track, and is also available as a standalone class. Experience Hone for yourself.
Then, move onto the core of the 1:1 and spend about a quarter of your time discussing wins. Questions could include:
Next, spend about a quarter of your 1:1 reviewing frustrations in order to understand if your direct report is annoyed or down about something. You could ask:
Once your report has had a chance to reflect and decompress, it’s time to talk about their work and set concrete goals. To gain insight into their workstreams, you might ask:
Finally, use the remaining time to offer your direct report feedback via the SBIF model (more below), then recap the 1:1. Note that feedback can be positive, constructive, or both. And while you’re giving feedback, also use this time to ask for feedback for yourself – what can you be doing better as a manager?
SBIF stands for Situation-Behavior-Impact-Feedback. This model helps you deliver better feedback by focusing on specific behaviors and situations, thus minimizing people taking feedback personally.