Most leadership challenges aren’t strategy problems—they’re relationship problems. Grounded in emotional intelligence, this class explores three key behaviors that drive strong work relationships: building trust, demonstrating empathy, and communicating effectively.

The class begins by defining relationship management and why it matters for performance, morale, and retention. Leaders will then engage in guided self-reflection using an assessment tool to evaluate their current relationship management habits. Through group discussions, real-life application exercises, and peer coaching breakouts, participants will identify relationship patterns, uncover opportunities to improve, and commit to specific actions.