Getting timely feedback is vitally important to doing great work and growing in your career. However, after examining thousands of pieces of feedback across dozens of studies, psychologists found that 33% of the time feedback ends up harming performance. It calls attention to the person instead of the task and thus sparks defensiveness.

In this class, we’ll teach learners how to proactively get high-quality feedback by asking the right kinds of questions of the right people. Additionally, we’ll share strategies to avoid defensiveness and instead thoughtfully implement feedback in a way that can drive improved performance and career growth.